The results of the evaluation for reliability are encouraging and indicate that the method is suitable for the systematic analysis of non-cooperation.
for the segmentation and dialogue act annotation stage, four annotators (one of the authors and three native English-speaking researchers with previous experience in dialogue annotation) received transcripts of the corpus and were asked to segment the turns in each dialogue and to annotate each segment with dialogue act functions and, when applicable, with referent segments (i.e., a segment in a previous turn of the other speaker to which the current segment responds).