There has been considerable work on incorporating background knowledge in the context of goal-oriented dialog datasets even before the advent of large-scale datasets for deep learning (Raux et al., 2005;Seneff et al., 1991) as well as in recent times (Rojas-Barahona et al., 2017;Williams et al., 2016; where datasets include small sized knowledge graphs as background knowledge.
the conversations in these datasets are very templated and nowhere close to open conversations in specific domains such as the ones contained in our dataset.