Apple CEO on Maps: 'We are extremely sorry...'
Apple CEO on Maps: ‘We are extremely sorry…’ September 28th, 2012
Apple CEO Tim Cook has written a letter to the company’s customers apologising for the current state of the iOS 6 Maps app.
“At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment,” writes Cook.
Cook goes on to claim that Apple was forced to create a new Maps app for iOS (to replace the previously-preloaded Google Maps app) to “provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps”.
That plays into speculation that Google had been stalling on adding such features to the iOS version of its mapping application, despite developing them for Android.
“There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you,” continues Cook.
Apple’s CEO also recommends some other companies’ products in the latter.
“While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app,” he writes.
Tags • Apple, iPhone, location, maps Posted in • Top Story
RT @TheAppside: RT @TheAppside: Apple CEO on Maps: ‘We are extremely sorry…’: http://t.co/vguHWt2K
Reply	@IndoorHeroes	View
Wow. Apple CEO on Maps: ‘We are extremely sorry…’ – http://t.co/rMcjCefg
Reply	@NoNakedFame	View
An Apple apology? “Apple CEO on Maps: ‘We are extremely sorry…’” – http://t.co/N8McL0dm
Reply	@TheGameLlama	View
“@IndoorHeroes: Wow. Apple CEO on Maps: ‘We are extremely sorry…’ http://t.co/JrZKgkYp” Holy crap that last paragraph. “Use something else.”
Reply	@HughPagan	View
RT @TheGameLlama: RT @TheGameLlama: “@IndoorHeroes: Wow. Apple CEO on Maps: ‘We are extremely sorry…’ http://t.co/JrZKgkYp” Holy crap that last paragraph. …
Reply	Nick Davis	View
http://www.theappside.com/2012/09/28/apple-ceo-on-maps-we-are-extremely-sorry/
Reply	@vshamanov	View
RT @puntofisso: RT @puntofisso: BREAKING NEWS: Nick Clegg ghostwrites Tim Cook’s apology for Apple #ios6maps. http://t.co/cwAC2lbv
Reply	@Molecat84	View
@Vinjii RT @IndoorHeroes: Wow. Apple CEO on Maps: ‘We are extremely sorry…’ – http://t.co/hPzjluxC
Apple CEO on Maps: 'We are extremely sorry...'
Apple CEO on Maps: ‘We are extremely sorry…’ September 28th, 2012
Apple CEO Tim Cook has written a letter to the company’s customers apologising for the current state of the iOS 6 Maps app.
“At Apple, we strive to make world-class products that deliver the best experience possible to our customers. With the launch of our new Maps last week, we fell short on this commitment,” writes Cook.
Cook goes on to claim that Apple was forced to create a new Maps app for iOS (to replace the previously-preloaded Google Maps app) to “provide our customers with even better Maps including features such as turn-by-turn directions, voice integration, Flyover and vector-based maps”.
That plays into speculation that Google had been stalling on adding such features to the iOS version of its mapping application, despite developing them for Android.
“There are already more than 100 million iOS devices using the new Apple Maps, with more and more joining us every day. In just over a week, iOS users with the new Maps have already searched for nearly half a billion locations. The more our customers use our Maps the better it will get and we greatly appreciate all of the feedback we have received from you,” continues Cook.
Apple’s CEO also recommends some other companies’ products in the latter.
“
While we’re improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home screen to their web app,” he writes.
Tags • Apple, iPhone, location, maps Posted in • Top Story
RT @TheAppside: RT @TheAppside: Apple CEO on Maps: ‘We are extremely sorry…’: http://t.co/vguHWt2K
Reply	@IndoorHeroes	View
Wow. Apple CEO on Maps: ‘We are extremely sorry…’ – http://t.co/rMcjCefg
Reply	@NoNakedFame	View
An Apple apology? “Apple CEO on Maps: ‘We are extremely sorry…’” – http://t.co/N8McL0dm
Reply	@TheGameLlama	View
“@IndoorHeroes: Wow. Apple CEO on Maps: ‘We are extremely sorry…’ http://t.co/JrZKgkYp” Holy crap that last paragraph. “Use something else.”
Reply	@HughPagan	View
RT @TheGameLlama: RT @TheGameLlama: “@IndoorHeroes: Wow. Apple CEO on Maps: ‘We are extremely sorry…’ http://t.co/JrZKgkYp” Holy crap that last paragraph. …
Reply	Nick Davis	View
http://www.theappside.com/2012/09/28/apple-ceo-on-maps-we-are-extremely-sorry/
Reply	@vshamanov	View
RT @puntofisso: RT @puntofisso: BREAKING NEWS: Nick Clegg ghostwrites Tim Cook’s apology for Apple #ios6maps. http://t.co/cwAC2lbv
Reply	@Molecat84	View
@Vinjii RT @IndoorHeroes: Wow. Apple CEO on Maps: ‘We are extremely sorry…’ – http://t.co/hPzjluxC